Once the payment is received, we would ship the product within 5 to 30 days or more as agreed with the customer, based on availability and the extent of customization (changes from the standard model) requested by the customer.

The customer has the option to pickup the product from our factory or can opt to get the product delivered by the Ostrich. The company shall be using third party logistics services to deliver and do not have any control on the operation of such logistics company and Ostrich cannot be held responsible for any delay caused enroute.